Need help? You can fill out our contact form below. Before you do, please read these points:

  • We do not provide customer service for any of the recommended exchanges/wallets or for the companies that refer to our website. If you need help within the platforms you’re using, you should contact their Customer Service.
  • If you are new to cryptocurrency, before contacting us, please see these links for a simple explanation and how to use it.
  • If you are looking to get more information about the status of your transaction, this can be easily viewed on a Blockchain Explorer. Enter your Bitcoin Address or Transaction ID and you can see where your funds are.